Plumber Near Me

South End Plumbing Heating & Air

πŸ“ 1069 Van Buren Ave, Indian Trail, NC 28079 πŸ“ž (704) 610-0476 🌐 Website
4.7 (671 reviews)
Open 24 hours
Plumber
Air conditioning repair service
Drainage service
Furnace repair service
Gas installation service
Gasfitter
Hot water system supplier
HVAC contractor
Plumbing supply store
Water softening equipment supplier

Review Summary

  • Positive: Customers praise the company for same-day/next-day service, professionalism, honesty, fair pricing, clear communication, and skilled technicians. Specific technicians mentioned include Paul, Johnnie, Bradley, and Shannon. They are appreciated for fixing issues other companies failed to resolve, including complex plumbing problems and HVAC issues.
  • Negative: One customer reported a negative experience with a disposal repair, including a failed initial fix, high subsequent charges, and poor communication.
South End Plumbing Heating & Air thumbnail

4.7

(671 reviews)

5 β˜…90%
4 β˜…3%
3 β˜…0%
2 β˜…1%
1 β˜…5%

Richard Nelson

January 14, 2025

Super happy with the service I received from South End Plumbing. I called for low water pressure they came out the same day, diagnosed the problem and came out the next morning to fix it. I had two separate technicians one for diagnostic and one for repair and they both were great and very responsive. They say no trip fee and free estimates, both were true in my case and I only paid for the part and repair which I thought was reasonable considering trip fees and diagnostic fees will add up. Another think I like was with my issue he had a sheet with all the pricing, I actually liked that because I knew I was getting a legit price and not something just made up. Thank you and I highly recommend!!

Mark Altman

Great plumbing service. Paul and his team were very professional and friendly. They did great work in a timely manner. They are very honest and don't charge you to come analyze your issues. They keep your best interests at heart and make sure you are taken care of. Big thank you to South End Plumbing!

Daniel Sirois

South End Plumbing is outstanding! After another large company botched my leaky kitchen sink repair not just once, but twice, I decided it was time for a change. From the moment they arrived, the plumber was understanding and communicative, walking me through what was wrong and my options. They not only fixed my sink promptly but ensured the issue was resolved for good. I've relied on them for several projects since, and every experience has been nothing short of top-notch. Highly recommended for anyone in need of dependable, quality plumbing services!

Mark Fowler

Briefly. Had a big plumbing problem with flooding. Called South End, set an appointment for the morning. Johnnie arrive on time, clean cut and ready to fix. Spent an hour carefully locating leaking pipes and fixing them. He succeeded where another firm had charged me for a repair that did not hold. I liked South End. Serious, courteous and skilled folks, who do what they say, professional, reasonable charge, and a totally correct pipe leak fix. Johnnie also walks on water although very courteous and modest. South End is the small business which works hard to please its customers, something somewhat rare.

Chris Scarborough

There is absolutely nothing i could say to show my appreciation to South end! They were the only company that could guarantee a technician would make it out the same day right before Christmas. They were courteous from the first call to them, to when the technician showed up. I want to say his name was Bradley, but I might be mistaken, nonetheless, he was very informative and polite and respected my home. Common courtesy goes a long way, and I will definitely recommend them to everyone i know. Thank you very much!

Pat Coon

Shannon was amazing! She was professional, personable and solved challenging plumbing issues often found in older homes. Renee booked my appointment and was also exceptional and she explained every aspect of services and answered all my questions. Their prices are very reasonable and customer service was outstanding! I would recommend South End plumbing to everyone. Pat

Joanne GIPPI

Very Pleased with South end Heating and air. After having my heat pump installed 6 years ago by another company my heat never worked properly had other companies come out to try resolve my issue. they could not understand why the temperature was not satisfying to the set point. South end came out and within 15 minutes found that my electric heat strip was never wired in. Would Highly recommend this company to everyone.

Mattie Scutella

Man came out on the first day charged us 150 dollars. Told us the disposal was fixed. The next day the disposal was completely shot. No noises. Nothing working and we now had standing water in our dishwasher. You guys came out charged us another 400 dollars. Not once was there a mention of the previous work. Apologies or explanation for why the first time was a total fail. Guy left confident that it was repaired. Not the mention on day 1 you gave us a window of 11-2. No one called or showed up. I had to call at 3 to then be put on hold and told I would get a return call shortly with an update on the driver…30 minutes later. No call i had to call AGAIN and was met by a few rude lady on the phone. I mean VERY rude. The whole experience was a disaster and we have already moved on from this company.